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ORTEC Case - Westfriesgasthuis

Cutting costs while maintaining patient care levels thanks to flexibility project

Normally speaking, cuts are met with resistance. Not so at the West Friesland Hospital (Westfriesgasthuis). “Surprising? Definitely!” says Theo Karsten, Coordinating Manager Workplace Intervention and Care Support. “Even departments not involved in the flexibility project want to do their bit!”

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