Workforce B to C

ORTEC for Mobile Workforce B-to-C

Completing more assignments in less time. That’s the main goal of many service organizations in order to gain a competitive advantage. But increased productivity is not the only way to make a difference. What about optimal customer service at home or on location? ORTEC Industry solutions for Mobile Workforce B-to-C make it easy for your clients to make appointments online, offer reliable and short time frames for appointments and fast administrative processing while satisfying your clients’ demands and preferences.

A selection of our customers

  • carglass
  • DEKRA
  • Electrolux logo

Discover the value

  • Increase your field service engineers productivity by 15%
  • Optimal routes: up to 10% fewer kilometers and 8% less driving time
  • Up to 12% reduction of your total service costs
  • Faster digital reporting on the activities completed during the day
  • Streamlined planning process by integration of ORTEC solution into existing ERP system and mobile devices
  • Higher customer satisfaction: a single contact moment, customer’s preferences included in schedule proposal, accurate visitation times

Get in control

  • Make maximum use of your field service engineers
  • Adapt flexibly to your clients’ demands/preferences
  • Schedule rush assignments in an existing plan
  • Enable appointments online 24/7

Join industry leaders & start optimizing

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Optimize Your World!

Learn how ORTEC can help you save cost and increase revenue.