pdf Cases

ORTEC Case - Infrabel

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Complex regulations and an aging workforce led Infrabel, the owner and overseer of Belgium’s rail infrastructure, to look for a new planning and scheduling solution. The optimal scheduling and assignment of personnel was a vital necessity which could not be attainted using the company’s former tools and process. Infrabel chose to implement ORTEC Workforce Scheduling and was able to allocate the workload more evenly for over 3,500 traffic control employees stationed in signalling boxes and traffic control centers.

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