Lead Functional Application Manager

As a Lead Functional Application Manager, you will play a pivotal role in ensuring the seamless operation of the ORTEC application landscape, while also building and developing a full functional application management team. The application management team is part of the IT & Security department with more than 30 enthusiastic colleagues.

The current team of 5 contractors focuses on the day-to-day functional application management of our Exact ERP Solution. However, we are on a transformative journey to transition from our all-in-one ERP solution to a suite of best-of-breed products. We are in the middle of the implementation of Zendesk as our new ticketing solution for customer support and a selection process for CRM is ongoing. You will play a key role in this transformation.

Why work for ORTEC?

ORTEC is a world leader in optimizing business processes and enriching data, enabling our customers to be more efficient, profitable, and competitive. With our mathematical knowledge, smart algorithms, AI, data science models, and software engineering skills, we support global companies in making smart strategic, tactical, and real-time operational decisions. Check our website under customers for a glimpse of customer stories and learn what ORTEC can achieve for our customers.

At ORTEC, we work together with almost 1000 employees, internationally spread across the Netherlands, Belgium, Denmark, Germany, France, Great Britain, Romania, Italy, Poland, the United States, Australia, and Brazil. You contribute to these success stories for our customers by facilitating all resources for our internal employees and ensuring that ORTEC is and remains ready for the future.

Are you interested?

We would like to meet you during an introduction. Apply or contact our recruitment team for more information. Our application procedure usually consists of an introductory meeting, an online assessment, and a final interview, after which we usually contact references.

Key Responsibilities:

·      Manage daily operations and ensure the smooth functionality of various best-of-breed business applications.

·      Lead the transformation from an all-in-one ERP solution to best-of-breed products, ensuring seamless integration and operation.

·      Coordinate with suppliers to ensure effective application support and maintenance.

·      Develop and implement best practices for functional application management.

·      Provide leadership and mentorship to the functional application management team, fostering a culture of continuous improvement and excellence.

·      Collaborate with cross-functional teams to ensure alignment and integration of business processes with application functionalities.

·      Excellent communication skills in English.

Knowledge and Skills:

·      Bachelor's degree in Information Technology, Business Administration, or a related field.

·      Strong experience with functional application management of business applications like CRM, HRM, Ticketing and/or ERP. Experience with Salesforce, Zendesk, Exact Synergy Enterprise and/or Exact Globe is a plus.

·      Experience with implementation and/or application management of financial management systems is highly desirable.

·      Proven track record of leading software implementation projects.

·      Excellent project management and organizational skills.

·      Strong leadership skills with the ability to build and develop high-performing teams.

·      Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.

·      Knowledge of best practices in functional application management and experience implementing these practices in a professional setting.

·      Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Does this vacancy suit you?

You are someone who wants to keep developing yourself, bringing out the best in yourself and making a difference. You want a stable and secure application landscape that you can be proud of! Advising, automating, and innovating excite you, and you find it important to share your knowledge with colleagues. You feel at home in an informal and collegial team that adopts a very professional approach.

Does this vacancy appeal to you? Then we would like to get to know you!

·      Permanent contract

·      Year-end bonus (13th month)

·      Holiday allowance

·      Reimbursement for private internet connection

·      Smartphone (iOS/Android) including subscription

·      Home working allowance

·      25 vacation days and extra days from the age of 35, up to 31 days

·      Mobility allowance of 3% of your gross monthly salary with commuting and business mileage reimbursement

·      Pension contribution

·      Possibility to lease (exclusively EV, budget settled with mobility allowance)

·      Hybrid working

·      A good workplace including furniture and IT resources for working from home

·      An open, friendly, and informal atmosphere

·      Social outings and cozy drinks

·      Active attention to your health and well-being

We will help you to thrive in your field of expertise. We offer development programs, tailored to your individual needs and function requirements, including opportunities to attend courses and seminars. We offer challenging, practical hands-on experience with opportunities to work abroad. We operate in a flat organizational structure that keeps communication lines short. The atmosphere is open, informal, cooperative and positive. We employ almost 1000 people in the Netherlands (HQ), Belgium, Germany, Greece, France, the U.K., Romania, Italy, the U.S., Australia, Brazil, Poland, Denmark and Singapore. Visit our website www.ortec.com to learn more about our solutions and clients’ experiences. Please do not use this vacancy as an acquisition opportunity.