Public Administration & Defense
Digital technology has huge potential for public organizations, from national governments and municipalities to independent administrative authorities. They can use that technology to provide the services that citizens, patients, students and other groups in the public domain expect from them. This does mean, however, that organizations in the public sector must be able to use technology to innovate their services and create social value at lower costs.
Social added value by means of digital innovation
Citizens expect transparency, ease of use and excellent service, and public organizations want to give them these things. This is no easy task for a sector that handles issues ranging from safety, quality of life and justice to debt problems and sustainability. However, government organizations have one major advantage: They have an enormous amount of data at their disposal. Insights obtained from data can be used for risk analysis and prevention, but also to help improve services in the public sector. More and more often, data analysis is being used to create added value in society. Among other things, it can improve the way benefit fraud is tackled. Data analysis can also help combat street disturbances, for example. Municipalities can monitor neighborhoods and make decisions about enforcement based on these insights, and in education, school performances can be analyzed to better support and counsel schoolchildren. Furthermore, big data helps us understand the connections between a wide range of social problems.
Profile neighborhoods and focus on quality of life and safety
Use data analysis to prevent the abuse of public resources
Introduce alerts that highlight how the criminal underworld is infiltrating legitimate business
Simplify business processes and make them less labor-intensive
Analyze expenditure so that public resources can be used more efficiently
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Dashboarding
Combined with data analysis, dashboarding provides insights that contribute to achieving social objectives, such as sound law enforcement and good education. Insights obtained from data can be used for risk analyses and prevention, but also to help improve services in the public sector. By displaying data in easy-to-understand dashboards and making it centrally available, it will be easier for organizations to make well-informed decisions.
Optimal scheduling
A company’s workforce is one of its most valuable assets, but also the largest expense. Optimal scheduling of employees aims to improve the efficiency and effectiveness of the workforce, but its most important purpose is to engage employees in the creation of their own shift schedule and rosters via self-deployment.
Since the amount of work fluctuates, a company’s workforce planning needs to be able to adjust to demand with quickness and agility. ORTEC’s solutions do exactly that, ensuring customer and employee satisfaction.
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