Bakker Group

Today, we have Henk Jan Ouwerkerk, a tactical transport team leader, and Melvin van der Geld, a Transport Manager at Bakker Logistiek. They will be discussing the impact of the Performance Analysis app on their transport operations.

Could you tell us how the Performance Analysis app has helped your team in analyzing truck utilization?

Henk Jan Ouwerkerk: "Certainly. The Performance Analysis app has been instrumental in providing us with quick analyses. With the app, we can easily access our transport data and evaluate the efficiency of our deliveries to different addresses. It has enabled us to gain valuable insights and make informed decisions."

What kind of insights does the app provide and how has it affected Bakker Logistiek's operations?

Melvin van der Geld: "The app offers a comprehensive dashboard that presents our transport data on a trip, stop, and address basis. It provides us with various key performance indicators (KPIs) that allow us to analyze our data quickly. For example, the kilometers per stop metric on the dashboard highlights addresses or routes that take longer, resulting in time loss. This insight has helped us optimize our operations and significantly reduce kilometers per stop."

How has the app improved your team's ability to respond to customer requests?

"The speed at which we receive and process data through the app has enabled us to respond rapidly to customer requests. We can now provide customers with detailed insights into how we handle transport for their delivery addresses. This level of responsiveness has been greatly appreciated by our clients," says Henk Jan Ouwerkerk.

Can you share any specific benefits that the Performance Analysis app has brought to Bakker Logistiek?

"Absolutely," Melvin van der Geld responds, "The app has revolutionized our analysis process. Previously, we had to work with multiple Excel tables and manually convert them into a dashboard. But now, the app automatically uploads the data every night, providing us with up-to-date information. By morning, we can quickly identify the previous day's top performers. I would highly recommend this app to other transport companies, as it has immensely benefited us by delivering the insights we need much more quickly."

Based on your experience, do you believe other transport companies can benefit from using the Performance Analysis app?

Henk Jan Ouwerkerk: "Without a doubt. Every transport company can derive significant advantages from this app. It provides a quick overview and insights into their data, allowing them to make informed decisions for their delivery addresses and clients. Its ability to facilitate rapid responses is a game-changer in the transport industry."

Thank you, Henk Jan and Melvin, for sharing your insights on how the Performance Analysis app has positively impacted your transport operations at Bakker Logistiek.