Personnel planning in the Hospitality Sector

What is key to Personnel Planning in the Hospitality Sector?

As a company in the hospitality sector, you want to give your customers the full hospitality experience. You dedicate your professional attention to your visitors, but also to your staff. After all, they are usually your organization's calling card. You also have to contend with a varying staffing situation and specific, individual skills on the part of your personnel and different contracts, all of which demand the necessary degree of flexibility when it comes to creating the schedule.

Why optimize Personnel Planning in the Hospitality Sector?

The biggest challenge in the hospitality sector is to offer optimal service while, at the same time, ensuring the efficient deployment of people and resources. The following factors play an important role:

• Responding to peaks and troughs in visitor/guest numbers under the influence of unpredictable factors, such as the weather and economy
• Monitoring the budgeted performance with regard to the weekly assignment of personnel
• Striking the right balance between fixed and flexible contracts
• Maximizing the use of your staff’s distinct competencies

How to optimize Personnel Planning in the Hospitality Sector?

ORTEC has extensive experience with the strategic, tactical and operational aspects of personnel planning in the hospitality sector. Whether it involves complex scheduling issues for museums, recreational parks, facilities organizations or hotels, ORTEC offers a suitable solution for every type of organization. This means the following benefits for you:

• More accurate forecasts and budgets for staffing needs that change daily
• Adapting daily schedules immediately and flexibly to the expected number of guests
• Immediate corrections through control of budget and expenses in the schedule
• More flexibility in accommodating employees’ preferences
• Strict compliance with CLA and working hours laws

What are the results of optimizing Personnel Planning in the Hospitality Sector?

Optimizing personnel planning in the hospitality sector enables you to:

• Accurately forecast budgets for staffing
• Adapt daily schedules immediately and flexibly to the expected number of guests
• Immediate add corrections through control of budget and expenses in the schedule
• Offer flexibility in accommodating employees’ preferences by self-scheduling
• Handle in strict compliance with CLA and working hours laws

Why contact ORTEC to optimize Personnel Planning in the Hospitality Sector?

ORTEC has extensive experience with the strategic, tactical and operational aspects of personnel planning in the hospitality sector. Whether it involves complex scheduling issues for museums, recreational parks, facilities organizations or hotels, ORTEC offers a suitable solution for every type of organization.

Van Gogh Museum: "ORTEC saves us more than 25% on our direct personnel costs, and it also saves us money on personnel administration. That makes the difference of half a full-time position."