Those of you who attended OPTIMUS 2023 were able to learn about the success some of our customers have had with ORTEC. If you weren’t able to join us this year, you can still learn about their stories. Keep reading for a summary of their presentations and results.
Restaurant Technologies and the ORTEC Partnership
Restaurant Technologies provides automated cooking oil management solutions to over 38,000 customers across the US. Founded in 1999 and based in Minnesota, it has 41 depots and over 1,400 employees. It delivers fresh bulk cooking oil, monitors and reports oil usage and filtration, and picks up and recycles used cooking oil.
Kenndall Sayward, National Distribution Manager, presented the benefits of their ORTEC partnership. Restaurant Technologies has partnered with ORTEC since 2009. The partnership has helped Restaurant Technologies grow its business rapidly, doubling in the past three years. To enable and sustain this growth, Restaurant Technologies has embarked on a digital transformation journey, modernizing its IT infrastructure with cloud computing and digitizing its operations with ORTEC's solutions.
Restaurant Technologies has long seen the benefits of the ORTEC partnership but is really accelerating impact through ORTEC’s Customer Impact program. ORTEC's solutions help Restaurant Technologies increase its productivity, quality, and reliability by streamlining and automating business processes, optimizing resources, eliminating waste, and reducing errors and risks.
Some of the highlights of the partnership in 2023 are:
- OIR12 Upgrade and SaaS+ Migration: Moving the ORTEC application from an on-premise server to a cloud-hosted platform that delivers better technical infrastructure, 24/7 support, security updates, backup & disaster recovery, and active monitoring.
- Optimization Script Update and Refinement: Enhancing the optimization algorithm that generates the optimal routes for the delivery trucks. The result is an increase in stops per route and efficiency, and a decrease in route creation time.
- Start of ORTEC Continuous Improvement Engagement: Establishing a long-term collaboration between Restaurant Technologies and ORTEC to continuously monitor, analyze, and improve the performance of the ORTEC solution and the business processes it supports.
In the future, Restaurant Technologies and ORTEC will continue working to implement new features such as customer delivery notification, measuring cost per route data, and planned vs actual data.
To learn more about this and other Customer Impact stories, contact your Account Manager or Impact Manager.
