The Solution  

DSV chose ORTEC Workforce Scheduling to implement central resource planning. By consolidating all schedules into one system, DSV now has a clear overview of activities and can deploy resources more efficiently, even across different locations.

Implementation and Change:  

The implementation of ORTEC Workforce Scheduling was a phased process that took several years. This was because DSV wanted to gradually transition a large number of sites to the new planning system. DSV placed a strong emphasis on change management to involve and convince employees and supervisors of the new system's benefits. The centralization of planning saves time and enables DSV to work more efficiently.

Challenges and Successes:  

Like any implementation, DSV faced challenges. Thorough preparation and close collaboration with ORTEC were essential to find a solution that perfectly met DSV's specific needs. DSV advises that when changing a planning system in cooperation with an external partner, you should first discuss and detail the design of the new system together. This ensures the contract and final solution are clear for everyone.

Results:  

Thanks to ORTEC Workforce Scheduling, DSV can now:

• Predict More Accurately: Closer collaboration with customers allows for better workload forecasting.
• Deploy Staff More Flexibly: The overview across multiple locations allows for more efficient resource deployment to better handle demand fluctuations.
• Increase Productivity: With sharper planning, DSV can do more work with the same number of employees or the same amount of work with fewer people.

Conclusion:  

With ORTEC Workforce Scheduling, DSV has taken a significant step toward more efficient and flexible warehouse planning. The centralization of planning has led to a substantial productivity improvement and enables DSV to better meet the growing demands of its customers.