System integrations used to be complex and time-consuming; today, thanks to modern API technology, the process is now fast, secure and straightforward. Adding a smart optimization engine to your existing FSM architecture enables real-time, two-way data exchange—automatically taking into account work orders, technician skills, locations, and last-minute changes.

As Gomocha puts it: “ORTEC extend our Field Mobility Platform with scheduling functionality to promise real-time visibility to essential field service team members.”

The result?  You can quickly equip your organization with advanced scheduling capabilities, get more from you existing tech stack and reduce your time to benefit.

The goal is clear: an optimizer, using state-of-the-art math / AI can instantly evaluate countless options to boost both efficiency and service quality. By factoring in accurate travel times and expected traffic, schedules become more precise.  And with the ability to consider hard and soft constraints – such as employee preferences, skills, and availability – you create better skill matches and support work-life balance.

Real-world implementations show clear financial impact: smart optimization often reduces the cost per order by 5–10%. For example, if the total cost of an employee (including work and travel time) is € 400 per day, even a 5% reductions translates to  € 5,000 in annual savings per employee. Beyond cost savings, happier employees mean less absenteeism and lower turnover

And with advanced dynamic time slot booking, you can gently stear customers toward optimal appointment times.  This improves route efficiency and satisfaction, while also reducing rescheduling and overtime – even in the face of last-minute changes.