With e-commerce booming, consumers expect order deliveries to arrive today or tomorrow, without extra costs and with full transparency into the logistics operation. Providing real-time tracking & tracing saves time and boosts customer satisfaction while reducing your mileage also reduces your CO₂ emissions. The ORTEC Transportation Control Tower provides real-time insight into your planning to all relevant stakeholders, so they are aware of the current situation and are able to adjust their plans quickly if unexpected changes occur. Customers also expect their provider to reduce their emissions, impacting the entire supply chain.
Successful logistics service providers are aware of their core competencies and know how to execute these as efficiently as possible. Use predict & prepare to estimate the tasks awaiting you today, tomorrow or next week. Respond adequately to sudden changes by using sense & respond. Improve your forecast and planning by using software that learns from your data. By creating more efficient routes, and using environmentally friendly transport opportunities, you can increase margins and achieve a lower carbon footprint at the same time.
Talented employees in the logistics business are scarce. Therefore, it is essential to keep your work environment engaging and challenging, and your employee satisfaction high. As an employer you can strive to create a better balance between work and life by optimizing your workforce planning and take the wishes of your employees into account when you create rosters and routing schedules.
The ORTEC solutions help you to keep all stakeholders informed in real time, which will add to your customer service.