Business Operations Specialist

About ORTEC Logiqcare

ORTEC Logiqcare empowers healthcare organizations and professionals through data-driven insights, smart digital solutions, and secure, compliant software. As we scale our capabilities in health data science and medical device software, we are looking for a motivated Business Operations Specialist to strengthen our team.

This role is ideal for an academically educated professional with a passion for healthcare innovation, and structured quality processes.

As a Business Operations Specialist in our health tech organization, you play a key role in ensuring smooth internal operations while supporting commercial, clinical, and digital product activities. You act as a cross‑functional connector who helps keep the organization running efficiently ranging from administrative coordination and marketing support to sales enablement, project support, and light ICT/system management related to our digital health solutions.

In this role, you will work closely with colleagues in Sales, Marketing, Product, Quality & Regulatory, Clinical Affairs, and ICT. Your work directly contributes to scaling our impact in the healthcare ecosystem and improving patient and provider experiences.

This position is well‑suited to a proactive fixer, analytically minded professional who thrives on variety and is motivated by contributing to meaningful innovation in healthcare.

Key Responsibilities

Operational & Administrative Support

• Coordinate and execute day‑to‑day operational tasks to ensure continuity of business processes and compliance.
• Support financial and HR administration.
• Support new staff recruitment and onboarding.
• Manage documentation, contracts, reports, and internal records.
• Prepare and streamline workflows and procedures.
• Support management with planning, agendas, and project follow‑ups.
• Help coordinate internal and external events.

Marketing & Communications Support

• Assist in executing marketing campaigns (online and offline) aimed at healthcare professionals, institutions, and partners.
• Website (logiqcare.com) maintenance.
• Contribute to content creation (website updates, newsletters, social posts, presentations).
• Support organization of webinars, conferences, and medical events.
• Conduct market or customer research to support commercial decision‑making.
• Maintain brand consistency across communication channels.

Sales Support

• Prepare proposals, quotations, and customer presentations for healthcare clients.
• Support CRM management and data quality.
• Coordinate customer meetings, events, and follow-ups with the sales team.
• Monitor and report on sales KPIs and pipeline activity.

ICT & System Support (Light)

• Act as first point of contact for internal system users.
• Coordinate with external ICT partners/suppliers for troubleshooting and system updates.
• Maintain user accounts, access rights, and simple configuration tasks.
• Support implementation of new tools.

Education

Academic degree (Bachelor or Master), preferably in Business Administration, Business Economics, Communication, Marketing, Information Management, or a related field.

Experience

• 1–4 years of relevant experience in operations, administration, marketing support, project support, or a similar multifunctional role.
• Experience with MS Office 365, or collaboration tools is an advantage.
• Familiarity with healthcare environments (providers, insurers, medical devices, eHealth solutions) is a plus.

Skills & Competencies

Core competencies:

• Strong organizational skills and attention to detail.
• Dutch proficiency preferred
• Excellent English communication skills (written and verbal).
• Analytical mindset—comfortable working with data and creating reports.
• Able to manage multiple tasks and changing priorities.
• Proactive team player with a hands‑on attitude, curious, and eager to learn.
• High sense of responsibility, integrity, and quality.

Technical skills:

• Proficiency in MS Office 365 (Excel, PowerPoint, Outlook).
• Familiarity with CRM, WordPress and/or marketing automation tools is a plus.
• Affinity with ICT systems and digital tools.
• Understanding of privacy, data security, or regulatory practices (GDPR, MDR, ISO standards) is a plus.

What you bring

• A desire to contribute to meaningful innovation in healthcare.
• A curious, flexible mindset—comfortable with a broad range of tasks.
• A proactive attitude: you recognize what needs to be done and take initiative.
• Comfortable working with commercial, clinical, and technical teams
• Ability to collaborate across functions (sales, marketing, management, ICT).
• A solutions-oriented approach and desire to continuously improve processes.
• Drive to develop yourself and grow into a more senior operations, sales or management role over time.

• A meaningful working environment where your contribution supports better healthcare outcomes.
• A diverse and dynamic role with significant learning opportunities and a significant exposure to the health tech ecosystem.
• Exposure to multiple business functions and strategic company processes.
• A supportive team environment where your ideas and improvements matter.
• A pathway to grow into roles such as Operations Manager, Project Manager, Marketing Specialist, Sales, Management, or similar.