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At ORTEC, our mission is to “improve the world with our passion for mathematics.” Therefore, we continuously focus on how we can help our customers become more sustainable. A good example of how ORTEC’s data-driven approach can help is by accelerating the integration of electric vehicles in your daily operations. This article discusses the application of such vehicles in the aviation market. It shares insights from our ongoing research into zero-emission airport operations. In particular, we will discuss how scheduling algorithms can be used to plan the operation of electric push-back trucks more effectively.
Airport Intelligence, Brussels Airport’s consulting subsidiary, and ORTEC, the market leader in data-driven decision support, start a strategic partnership. The collaboration aims to optimize airport processes around the world, to improve the overall passenger experience and the operational efficiency.
“Loyalty goes two ways: loyalty towards our employees, and loyalty towards our customers. We never give up on our customers”
April 1, 2021 - “I remember using an Apple II in the 1980s” says Gerrit Timmer, co-founder and now Chief Science Officer (CSO) at ORTEC. “But not for big projects – for those we needed bulky mainframes that cost millions. It was for small calculations, and for writing text. Typewriters were not quite that handy!” No digital mobile networks, no proper laptops and, instead, huge stacks of paper: this not-so-distant past seems unimaginable. But Gerrit and four other math wizards had an appetite for challenges and innovation – so 40 years ago, our founders embarked on the adventure of a lifetime. Countless great projects later, ORTEC has much to be proud of: together with our customers, we have made an impact that goes beyond mere business.
An interview with Gerrit Timmer, co-founder and Chief Science Officer (CSO) at ORTEC
Zoetermeer, The Netherlands – ORTEC appoints Marijn Deurloo as Chief Product Officer (CPO). Deurloo will focus on the accelerated development of a market and customer-driven portfolio of scalable solutions.
Bot typing…
Answer: “Sorry, I don’t understand.”
Increasing the bot experience
Since chatbots burst onto the scene some years ago, there has been a lot of hype around it. Companies massively incorporated chatbots in their organizations. Despite the positive sides that bots offer to customers, not everyone has a positive experience interacting with them. We acknowledge that bots are not totally perfect yet. Nevertheless, thanks to innovation running at an exponential pace, we predict to see new and surprising developments that will fundamentally step up the way that bots interact with customers.
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→ Discover our 5 predictions that will improve your (chat)bot by downloading the infographic below
"AI empowers patients, thanks to the democratization of data"
Folkert Asselbergs is a cardiologist at UMC Utrecht and is involved in several data collection and data analysis projects in the field of personal medicine. In the near future, Artificial Intelligence (AI) will play a much bigger role in healthcare, including in hospitals. Asselbergs says: “At the moment, AI still plays a supporting role, but I think that ten years from now, AI will be in the lead and doctors will primarily support.”
Interview with Prof. Dr. Folkert Asselbergs, cardiologist and Professor Precision Medicine in Cardiovascular Disease at UMC Utrecht and University College London
“Resilience is agility’s twin brother. One cannot exist without the other!"
We are right in the middle of a digital revolution, says Roel van Rijsewijk, director of Cyber Defence at Thales. The question, however, is what the digital future will look like. “The digital transformation is changing the world for good: everything is in a state of flux and nobody quite knows where we will find ourselves when the dust settles.
Interview with Roel van Rijsewijk, Director of Cyber Defence at Thales
"I am not under the illusion that there will come a time at which we can sit back and say: Right, there we are. Transformation done.”
Univé wanted to digitize whilst staying true to the organization’s DNA, tasking Ellen Peper to do just that when she was given a seat on the board as Chief Transformation Officer (CTO) in 2017. Since then, Peper has kickstarted a comprehensive transformation that will ultimately make Univé more attractive to its members. “We are harnessing the power of Univé, the power of cooperation.” Together with Frank Dijkstra, IT Director, she relates the story of how Univé is becoming a data-driven organization. “A transformation like this one touches on all layers of the organization: you have to convince everyone that a change is necessary.” One of Univé’s objectives is to develop an insurance brand with new services, most of which are linked to Univé’s insurance products. We want to move to an omni-channel service model, offering services digitally and in our physical stores, “in order to express our core values of ‘togetherness’, ‘closeness’, and ‘action’.”
Interview with Ellen Peper, Board Member and CTO of Coöperatie Univé, and Frank Dijkstra, IT Director
January 2021
Algorithms are more widely used than ever before and affect people and organizations alike on an even greater scale. Apart from algorithms being a useful way to optimize all sorts of operations, there is also a potential downside: they can potentially discriminate against certain people. The profiles used for fraud detection could for instance be questionable. Algorithms can also potentially influence hiring processes, mortgage applications and online targeting, and in all these processes, it is vital that people are treated fairly. The good news is that, although it is step by step, we can make algorithms fairer.
This article on Explainable & Fair AI is the third part of our series on Data and AI in the Boardroom and is powered by Rogier Emmen, Lead Consultant Data Science.
“Making mistakes is good, as long as you are fully committed to solving them and learning from them”
Chip machine manufacturer ASML is renowned for its progressiveness, due in part to technologies such as Extreme Ultraviolet Lithography. “ASML is one of the finest companies in Europe”, says CFO Roger Dassen. In his view, ASML was able to build this innovative reputation because it operates in a field where mistakes are accepted as necessary, provided that you learn from them and are 100% committed to solving them. “Everything goes, as long as the potential rewards outweigh the risk.”