Workforce Capacity Planning

What is Workforce Capacity Planning?

Workforce Capacity Planning bridges the gap from business targets to operational management to execute the desired strategy and sets timing and targets on the deployment of a given workforce.

Why optimize Workforce Capacity Planning?

Optimizing workforce capacity planning is about:

• Reducing dependency on hiring temp workers
• Providing better opportunities to match private preferences (on holidays) with workload demands of your workforce
• Improving control of labor costs
• Aligning business strategy with business operations

How to optimize Workforce Capacity Planning?

At a tactical, production planning level, a workforce capacity plan sets timing and targets on the deployment of a given workforce. The plan defines targets for key performance indicators, such as planned labor time or planned labor costs for a given period (week or month) of a department, profit center or cost center. These targets are input to workforce scheduling processes at department level. They provide input for planning & control processes and information relevant to the operational planner (making and updating shift schedules and shift rosters for instance).

What are the results of optimizing Workforce Capacity Planning?

The results of optimized workforce capacity planning:

• Reduced hiring costs
• Opportunity to match private preferences with workload demands
• Improving control of labor costs
• Aligning business strategy with business operations

Why contact ORTEC to optimize Workforce Capacity Planning?

ORTEC is a leading company in providing workforce software solutions. This is not only at operational level by supporting workforce scheduling, but also at more strategic and tactical capacity planning. Based on history or input the optimizer forecasts the amount of work, translates this in required amount of shifts and people with required skills. The result is input for operational workforce scheduling. Various customer stories in multiple industries show that in particular at tactical level, strong improvements can be made in required workforce.