An ORTEC customer for more than 15 years, Restaurant Technologies is the leading provider of commercial kitchen solutions for nearly 45,000 customers nationwide. Headquartered in Mendota Heights, Minnesota, Restaurant Technologies is privately held and operates 41 depots nationwide with more than 1,400 employees. Since 1999, its Total Oil Management and AutoMist® solutions help “Control the Kitchen Chaos” for quick-service and full-service restaurant chains, independent restaurants, grocery stores, hotels, resorts, casinos, hospitals, and more. By automating the hardest tasks in the kitchen, Restaurant Technologies improves food quality, safety, and efficiency for its customers.
The company’s decision to migrate to SaaS was driven by the critical need for enhanced security and a desire to operate on the latest version of Windows. The transition to the ORTEC Inventory Routing (ROI) SaaS platform proved to be a smooth and liberating experience for RT, as it freed up the IT team from the burdensome task of responding to Windows environment issues and manual patching processes. This enabled the team to focus on more strategic initiatives and relieved them from the time-consuming efforts associated with maintaining the previous environment.
Empowering Efficiency and Innovation: How ORTEC’s SaaS Migration Revolutionized RT’s Logistics Planning and Execution
The migration to ORTEC’s SaaS environment brought forth numerous benefits for RT. The transition was described as fantastic, providing RT with a significant advantage by having ORTEC manage the SaaS environment behind the scenes and promptly addressing any issues. The planning and execution environment at RT was simplified, allowing for a reduction in computing time and storage requirements. Furthermore, the SaaS migration enabled RT to save costs by eliminating the need to size for an additional environment, while also providing the team with the freedom to focus on other initiatives and continuous improvement in the future.
Future-Proofing Operations: RT’s SaaS Adoption Sets the Stage for Ongoing Success
By embracing SaaS, RT has not only experienced immediate benefits but also positioned itself for ongoing success. The seamless transition to SaaS has empowered RT to stay in lockstep with the latest technology advancements, ensuring that they remain up to date and well-supported on the platform. This strategic move has not only resolved existing challenges but has also paved the way for RT to achieve greater operational efficiency, enhanced security, and a more agile and cost-effective IT infrastructure, setting the stage for continued growth and innovation.
ORTEC's Routing and Dispatch Solutions
Elevating IT Efficiency with ORTEC’s SaaS Environment. Learn how ORTEC’s SaaS platform for OIR offers RT the power of routing and last-mile delivery optimization in a flexible cloud environment.
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The Challenge
Elevating IT Efficiency: Restaurant Technologies’ Journey to ORTEC’s SaaS Environment
In the rapidly evolving IT infrastructure landscape, ORTEC OIR Customer Restaurant Technologies (RT) faced significant challenges with their existing Windows-based platform, including prolonged issue resolution, demanding support requirements, and the need for monthly patches across 30 servers. Testing after each patch was a tedious task for both the IT and business teams, leading RT to seek a more efficient and secure solution. Recognizing the potential benefits of Software as a Service (SaaS), RT engaged in multiple conversations with ORTEC’s technical team to understand the operating system and the advantages of migrating to a SaaS environment.
How we create value
ORTEC’s Software as a Service (SaaS) platform for OIR offers RT the power of our routing and last-mile delivery optimization solutions in a flexible cloud environment. By supporting the transition from on premise to SaaS, ORTEC helps ensure that RT’s solution remains up to date, while they gain advantages and create opportunities to improve efficiency, increase security, and reduce IT infrastructure requirements.
Benefits
Industry
Bulk & Liquids Replenishment, Foodservice
Energy