Upgrading your routing solution is a strategic decision that affects the entire supply chain. An impressive feature list might turn heads, but lasting results come from technology that delivers practical value, scalability, and partnership. Below, we break down eight critical questions to ask, and how ORTEC provides robust, real-world answers.

1️⃣ Does the AI Actually Deliver Measurable Results?

Artificial Intelligence is a buzzword, but its worth lies in tangible outcomes. The right system turns complex routing decisions into measurable efficiency gains. ORTEC’s AI-powered optimization works to shorten delivery times by finding the most efficient route combinations, cut fuel consumption by reducing mileage and idle time, and improve resource allocation by ensuring vehicles are loaded efficiently and deployed where they’re needed most. These changes translate directly into cost savings and improved service reliability, producing a clear ROI backed by data.

2️⃣ Can It Handle Your Real-World Complexity?

Many solutions work well in clean, simulated environments, but fail when met with the messy realities of everyday logistics. ORTEC is built to handle constraints like tight time windows, varied vehicle capacities, driver compliance with work-hour regulations, and loading conditions that require specific sequence rules. Our models account for multiple variables simultaneously, ensuring the plan you create is operationally feasible, not just theoretically optimal.

3️⃣ Will It Scale?

What works for 200 orders might fail at 20,000. A routing solution must grow with your business and handle extreme peaks without sacrificing accuracy or speed. ORTEC’s algorithms process thousands of orders in near real-time, even when disruptions occur. Whether you’re expanding territories, adding fleet size, or managing seasonal surges, our technology adapts seamlessly, keeping service levels high and costs under control.

4️⃣ Will It Integrate Seamlessly?

Integration determines whether your system becomes a true asset or a bottleneck. Rigid, high-maintenance integrations can slow down deployment and hinder data sharing. ORTEC connects effortlessly to ERP and TMS platforms, including SAP, Oracle, Microsoft Dynamics, and more, through robust, secure APIs. This streamlines the flow of order, customer, and inventory data between systems in minutes, not months, enabling faster time-to-value and unified operations.

5️⃣ Will It Continuously Optimize?

Planning is just the starting point. As soon as vehicles hit the road, variables change: traffic congestion, last-minute cancellations, rush orders, weather delays. ORTEC’s continuous optimization technology dynamically adjusts plans throughout the day, recalculating as new data becomes available. This ensures drivers always have the most efficient sequence of stops and dispatchers always see an up-to-date operational picture, reducing empty miles and avoiding costly delays.

6️⃣ Is It Easy for Your Planners & Drivers to Use?

Even the most powerful system fails without adoption. ORTEC is designed for human usability, offering planner-friendly dashboards for managing and adjusting routes, and mobile apps that give drivers real-time updates, clear instructions, and easy feedback tools. This reduces training needs, increases user confidence, and accelerates the transition from planning to execution, without overwhelming teams with complexity.

7️⃣ Does the Vendor Know Your Industry?

Logistics isn’t one-size-fits-all. Retail has different demands from wholesale, manufacturing, or service-based industries. ORTEC’s decades of experience in diverse sectors means our solutions are already shaped by best practices relevant to your environment. We’ve faced –  and solved –  challenges ranging from perishable goods delivery windows to multi-stop manufacturing repositioning, and our expertise allows us to configure your routing solution with these factors in mind, without reinventing the wheel.

8️⃣ Will They Keep Innovating & Supporting You?

A routing solution should keep improving long after launch. ORTEC commits to ongoing innovation, rolling out continuous software updates, enhancing algorithms, and integrating emerging technologies like advanced predictive analytics and deep learning. Our support teams partner with you closely, offering training, knowledge sharing, and operational coaching to ensure your system keeps delivering value year after year, adapting as your business and the industry evolve.