Based on market research conducted by ORTEC, 90% of respondents say delivery reliability is a challenge – an important challenge – since customer satisfaction is closely linked to reliability. You’ll be happy to know that ORTEC has a solution for that called Sales & Operations Planning (S&OP). ORTEC’s S&OP is an integrated planning process that seeks to drive alignment between finance, demand, and supply. It is especially relevant for companies that have various product portfolios and complex production processes. S&OP not only improves on-time product delivery by 10-40%, but also it improves communication and alignment between transport and customer, lowers transport costs up to 30%, lowers inventory levels up to 70%, decreases downtimes by 20-50%, and improves plant efficiency up to 33%.

That all sounds great, but you may be wondering how it all works. We know implementation can be intimidating, that’s why ORTEC helps you by implanting a decision-support application that enable a well-executed S&OP process. In the application, various teams, such as finance, demand, and supply, are able to collaborate on how to plan and delivery product to your customers. Planners can generate what-if scenarios to see how certain disturbances impact the plan, then adjust the plan accordingly to lower risk and improve efficiencies.