Why is ORTEC’s Capability Feature so Essential?

Each customer has unique operational processes and parameters they follow to ensure their customers are satisfied with the delivery of their products.

Customer locations are sometimes restricted from different types of equipment that can physically reach their dock doors. As a provider, you don’t want to send out a delivery vehicle that won’t fit into their location and risk poor customer service.

ORTEC’s Capability Feature supports not only this physical parameter but many more.

The capability feature is flexible enough to handle what types of equipment can service which customers, but also can be configured to:

• Determine which drivers can visit a customer location (certifications, skills, customer preferences)
• Certifications a driver needs to drive certain products
• What product types can be associated with differing equipment types
• What product types can be loaded together
• Etc.

This benefits the transportation provider by transferring all of the unique operating parameters from the minds of the planners and dispatchers into the solution to ensure operational compliance.