E-Commerce Fulfillment
E-commerce is booming. But many consumers expect order deliveries to be the same day or the next day, without extra costs and with full transparency on the logistics operation. Customers also expect an outstanding experience in physical stores. Providing excellent customer service and flexible deliveries is key to stay ahead in this fast-changing and competitive world. ORTEC's routing solutions allow you to make delivery schedules on both a tactical and an operational level, as well as handling last-minute adjustments on the delivery day itself. Your omnichannel proposition will profit from advanced forecasting, time-slot booking, and a very efficient and reliable delivery process.
The challenges
- Loss-making operations with a high service level expectation
- Need for responsiveness & omnichannel capabilities
- Lack of analytical insight into operational costs
How we create value?
- By utilizing advanced cloud-based routing strategies
- By smart combinations of time-slots & operational routing
- By introducing advanced analytics models in the operation
Benefits
- Significant savings in costs
- Increased customer loyalty and engagement
- Organized and efficient delivery system
Optimization in Action
Discover the measurable results of data-driven decision making in these customer case studies.
Ready to Get Started?
Do you want to learn more about ORTEC’s solutions to optimize your e-commerce fulfillment operations? Contact us and let's start a conversation.Â
